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TERMS SERVICE Effective date: January 15, 2020 Welcome to letsps LLC our service accessible via our domain located at https://www.letsps.com/. Our Terms of Use are a legal agreement between you and letsps LLC. (also referred to herein as https://www.letsps.com/”, "us," "we"," Our Company"," Our websites") and these terms govern your use of our services, our website and other services we own, and we control. This page explains the terms by which you may use our Site and Software provided on or in connection with letsps. All Customers of our company basic services are subject to the terms and conditions contained in the User Agreement, you agree to these Terms and Conditions and therefore approve of our policies and other activities that have been stated in our Privacy Policy [put the privacy policy URL page here]. In any case of disagreement with any of our services and our terms, you can discontinue the use of our services at any time. BY CHECKING THE "I AGREE" BOX, OR BY CONTINUING TO USE THE SERVICES FOLLOWING OUR EFFECTIVE DATE OF POSTING OF THIS TERMS OF SERVICE ON THE WEBSITE, YOU AGREE TO BE BOUND BY THIS TERMS OF SERVICE, ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY EVALUATED THE FITNESS OF USING THE SERVICES DESCRIBED IN THE TERMS OF SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS EXPRESSLY SET FORTH IN IT AND HEREBY REPRESENT AND WARRANT THAT YOU ARE LAWFULLY ABLE TO ENTER INTO CONTRACTS (FOR EXAMPLE, YOU ARE NOT A MINOR) AND THAT YOU ARE AND WILL REMAIN IN COMPLIANCE WITH THIS TERMS OF SERVICE. IN ADDITION, IF THIS TERMS OF SERVICE IS BEING AGREED TO BY A COMPANY OR OTHER LEGAL ENTITY, THEN THE PERSON AGREEING TO THIS TERMS OF SERVICE ON BEHALF OF THAT COMPANY OR ENTITY HEREBY REPRESENTS AND WARRANTS THAT HE OR SHE IS AUTHORIZED AND LAWFULLY ABLE TO BIND THAT COMPANY OR ENTITY TO THIS TERMS OF SERVICE ON BEHALF OF SUCH ENTITY. GENERAL TERMS By creating an Account in letsps as an authorized User and/or by accessing and using the letsps website, and you acknowledge that you, on your own behalf as an individual and on behalf of your employer or another legal entity (collectively, “you” or “your”), have read and understood and agree to comply with these Terms, and are entering into a binding legal agreement with letsps LLC. and/or, where applicable, one of its group companies or affiliates (“letsps”, “us”, “we” or “our”). If you are creating an Account, you are entering into these Terms on behalf of your team, company, organization or any other entity that you either represent or belong to (the “Organization”), and you represent and warrant that you have or you were granted full authority to bind your Organization to these Terms. If you do not agree to comply with and be bound by these Terms or do not have authority to bind your Organization, please do not accept these Terms or access or use the Platform. To the extent allowed under applicable law, you hereby waive any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records. If you have executed a written contract, service order or other agreement with letsps governing your access to and use of our site, then the terms of such agreement will govern and will supersede these Terms; except for the terms herein that refer to your access to, use of and/or registration for the Site, all which shall remain in effect. All capitalized terms used herein shall have the meanings given for such terms herein. YOUR USE OF SERVICES Your consent to be bound by these terms is both on your own behalf and on behalf of any corporate entity that employs you or which you represent, and the term “you” as used herein will be deemed to refer to both you and your employer, jointly and severally. You represent and warrant to us that you are of the age of majority in your jurisdiction; and have acquired the consent of legal or parental guidance to agree on the Agreement on your behalf (in case of a minor). LINKS TO OUR WEBSITE You must seek our permission before providing a link to our website. Contact us with details of the URL which you wish to link to this website and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of this website in any html frame unless we have expressly authorized in writing. COPYRIGHT For the purposes of these terms and conditions the expression “Website Information” means the images, graphics, text, applets and scripts operating, operating in, or which form part of, this website. All intellectual property rights in the Website Information are owned solely by letsps. You may view Website Information in a web browser for private browsing purposes only. INDEMNIFICATION By entering into this Agreement and using the Application or Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referred to in this Agreement; (b) your violation of any rights of any third party, including any providers of transportation services, (c) your use or misuse of the Application or Service. VETENARY DISCLAIMER No matter the qualifications of the person answering your question, by using the letsps Service you expressly acknowledge that the letsps Service is NOT a substitute for veterinary care (whether emergency or otherwise), and you further acknowledge that neither we nor our Pet Experts can provide advice or consultation over the internet regarding any specific medical condition (whether of an emergency nature, or otherwise) without a thorough and proper physical evaluation of the pet. In addition, the quality of the responses provided by the Pet Experts will be influenced directly by the quality of the question asked (and the completeness and accuracy of the information conveyed by the person asking the question), of which neither we nor the Pet Experts have any control. If your pet is sick, injured, or otherwise in need of medical attention, you agree to contact your regular veterinarian or local emergency provider of veterinary services immediately. You also expressly acknowledge and agree that in the case where one of the Pet Experts who is a licensed veterinarian answers your question(s), a veterinarian-client patient relationship will NOT be established, and that the letsps Service will NOT be able to diagnose, treat, or prescribe any medication for your pet. You further acknowledge that the laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending upon your location or upon the information that typically would be discovered through in-person (or in-pet) evaluations or visits. By using our Service, you understand that any licensed veterinarian that answers your question(s) is NOT your pet’s veterinarian, and that the information they provide to you is NOT a substitute for in-person veterinary diagnosis and/or treatment. Please be advised that nothing transmitted to or via our Service constitutes the establishment of a veterinarian-patient relationship between you (or your pet) and any professional. We highly recommend that you always seek the advice of your veterinarian or other qualified provider with any questions that you may have regarding your pet’s medical condition, and that you do not disregard their advice (or delay seeking their advice) because of something that you have read or otherwise been provided via our Service. DISCLAIMER OF WARRANTY BY VISITING OUR WEBSITE AND USING OUR SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS AND LIMITATIONS ASSOCIATED WITH ONLINE SERVICES SUCH AS THE LETSPS SERVICE, AND THAT YOUR RELIANCE ON ANY CONTENT, RECOMMENDATION OR OTHER ADVICE CONTAINED ON OUR SITE IS SOLELY AND EXCLUSIVELY AT YOUR OWN RISK. IN PARTICULAR, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LETSPS NOR ANY OF LETSPS’S AFFILIATES, LICENSORS, SERVICE PROVIDERS, PET EXPERTS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS WILL BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE, WHETHER INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR SPECIAL, INCLUDING, WITHTOUT LIMITATION, LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS OR SIMILAR DAMAGES (COLLECTIVELY, “LOSSES”) RELATED TO YOUR USE OF (OR INABILITY TO USE) OUR SERVICE, OUR SITE OR ANY SITE LINKED TO LETSPS, WHETHER FROM ERRORS OR OMISSIONS IN THE CONTENT OF OUR SITE OR ANY OTHER LINKED SITE(S), FROM LETSPS BEING DOWN OR UNAVAILABLE, OR FROM ANY OUTHER USE OF OUR SITE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH LOSSES. WITHOUT LIMITING THE FOREGOING, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE THAT LETSPS IS NOT IN THE BUSINESS OF PROVIDING ANY TYPE OF PROFESSIONAL VETERINARY ADVICE WHATSOEVER, AND THAT THE FUNCTIONS, OPERATIONS AND CONTENT OF OUR SITE ARE PROVIDED “AS-IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE OR NON-INFRINGMENT, AND THERE IS NO WARRANTY THAT THE INFORMATION CONTAINED ON OUR SITE OR ANY OF THE RELATED CONTENT WILL FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS. YOU FURTHER AGREE THAT NEITHER LETSPS, NOR OUR SERVICE ARE RESPOSIBLE FOR ANY DEFAMATORY, OFFENSIVE, INFRINGING OR ILLEGAL CONDUCT OF ANY OTHER VISITOR TO OUR SITE OR ANY OTHER THIRD PARTY SITE. YOUR USE OF OUR SITE ALSO IS SUBJECT TO OUR PRIVACY POLICY AND OUR GENERAL TERMS AND CONDITIONS. LIMITATION OF LIABILITY IN NO EVENT SHALL THE COMPANY, ITS LICENSORS AND/OR EMPLOYEE BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, NATURAL DISASTER OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, AND NATURAL OCCURRENCE LIKE EARTHQUAKE USE OR OTHER ECONOMIC ADVANTAGE). THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BY NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE OR APPLICATION, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE OR APPLICATION, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED BY THE SERVICE OR APPLICATION, EVEN IF THE COMPANY AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S SERVICE AND WEBSITE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS CHILDREN USE By accepting these terms, you represent that you are or above the age of 18 years and that, in of age bracket, less than 18 years require the consent of legal or parental guidance to agree on the Agreement on your behalf. If you have accepted these terms on behalf of another user [which might not satisfy the conditions for accepting the terms of use] or entity, you then represent that you have the legal authority to do so. Such entities or individuals also agree to be responsible for violation of any part of these terms and conditions. CHANGES IN TERMS OF SERVICE We reserve all rights to correct, change, amend and make addition or subtraction to any part of the terms above of use at any time, When significant, we will not send you notification about any changes to this Agreement, we, therefore, implore you to periodically look forward to a possible update to the terms of use and ensure to read, understand and review the entire Agreement and as well agree to every section of it before continuing the access to the Service of the Platform. CONTACT US For more information about our Terms and Conditions, or in any case that you have questions to ask us, or in a situation that you might want to make any complaint about our service, please contact us by emailing our customer service mail at support@letsps.com. letsps LLC. GENERAL TERMS AND LANGUAGE The parties have expressly requested and required that this Agreement and all other related documents be drawn up in the English language for easier comprehension. We may translate this Terms of Service, our Privacy Policy, or any different operating rules, policies, and procedures that may be published from time to time on the Site into other languages for your convenience.
PRIVACY POLICY Effective date: January 15, 2020 We welcome you and thank you for visiting our website https://www.letsps.com/. Our Company letsps LLC, (also referred to herein as “letsps”, “We," Us," "Our company," "Our website"] is committed to providing you with an undulating service while also protecting your Personal Information and emphasizing your right to privacy. Your access and use of the Services is subject to letsps’s Terms of Service (the "Terms"). Any capitalized terms used but not defined in this Privacy Policy have the meanings provided in the Terms. When you visit our website, additional privacy terms may apply. This privacy policy explains all that happens with the provisional data that you provide to us or any data that we may have collected from you. If you have any questions, disagreement, concerns or you require more information about any part of the Policy or our practices with regards to your information; please contact our customer service at support@letsps.com. This privacy policy applies only to personal data and information process by us letsps, or on behalf of us by our business affiliate or subsidiaries. TABLE OF CONTENTS • Information we collect • How we use your information • Cookies and similar technologies • Opt-out option • Third-party sites and hyperlinks • Governing law • International data transfer • Data security • Data retention • Data disclosure • Your rights • Policy changes • Children user's policy • Contact us BY USING THE SITE OR BY CLICKING TO ACCEPT OR AGREE TO ANY OF OUR POLICY (TERMS OF USE, PRIVACY POLICY, AND COOKIES POLICY) YOU ARE CONSENTING AND WILL ABIDE BY THE FOLLOWING POLICY, PLEASE DO READ IT CAREFULLY AND UNDERSTAND EACH PART/ SECTION OF THIS POLICY. IF YOU DISAGREE OR NOT SATISFIED WITH ANY PART/SECTION OF THIS POLICY, YOU MUST NOT CONTINUE WITH ACCESSING THIS WEBSITE. INFORMATION WE COLLECT We may collect information in two ways: 1. Information You May Choose to Provide to Us We may collect information, including personal data, For example, when you email us you may choose to provide us with personal information such as your name, contact information (e.g. your email address or phone number), date of birth, or other details of that nature. You also may choose to provide personally identifiable information about yourself when you participate leave a comment on an article. You should be aware of the fact that any information you post may be viewed or captured by anyone who visits the Site. It is therefore strongly advised to refrain from posting sensitive or personal data that you would not want to be available to the public. 2. Information That Is Automatically Collected When you access the Site, we may automatically collect certain information about your visit using tools such as your IP(Internet Protocol) address, characteristics of your operating system, information about your browser and system settings, data about the computer or mobile device you use to access the Site, unique device identifiers. HOW WE USE YOUR INFORMATION We may use the information collected in the following ways: • To provide you with user support; • To process payment for purchases you make through the Website; or, • To protect, investigate, and deter against unauthorized or illegal activity. • letsps will use Personal Information solely in order to provide you with our Products and services, process your inquiries, respond to your requests and improve our services. • We may share some or all of your Personal Information with our current or future subsidiaries, joint venture partners or other companies with whom we are under common control, provided such parties undertake to protect your privacy in at least the same manner as set out in this Privacy Policy. In addition, we may share some or all of your Personal Information in the manner and for the purposes described below: • With our regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by a court order; and • We may collect and share Personal Information if required to do so as part of any legal proceedings conducted between you and letsps LLC. COOKIES, AND SIMILAR TECHNOLOGIES Our Website uses certain monitoring and tracking technologies (such as cookies, web beacons and pixels). A cookie is a small text file that is stored in a web browser directory by a website or an advertisement related action. We will not use the above technologies to collect Personal Information without obtaining your permission, unless where we are permitted to do so under applicable privacy laws. Opt-Out Option Please note that your browser enables you to disable all cookies, however, this may interfere with your use of the Website or other internet websites. • If you would like to opt-out of the cookies that our Website may use (directly by us and not by third parties as referred to below), please email us at support@letsps.com. • If you use a new computer, upgrade or change web browsers or take any action which results in the deletion of the “opt out” cookie, you will need to perform this opt-out process again upon any such change. THIRD-PARTY SITES AND HYPERLINKS Our Services may contain links to third-party websites (e.g., online stores that offer products for purchase), third-party plug-ins (e.g., social-sharing buttons), and third-party features (e.g., banner advertisements). We are not responsible for the content or practices of such third parties, and their collection, use, and disclosure of your information will be subject to their privacy policies, and not this Notice. We urge you to read the privacy and security policies of these third parties. Our Products may recommend third party websites which the Product determines may be of interest to you. Additionally, there may be links on our Website to third party websites and services such as Google Analytics, and others (“Third Party Services”). We do not have control over such Third Party Services, including their information collection and use practices. We are not responsible for their privacy practices or policies. We therefore recommend that you review the privacy policies of Third Party Services before providing them with your Personal Information. GOVERNING LAW This Notice and all disputes arising hereunder or relating hereto shall be governed by, and will be construed under, the laws of the State of Florida, without regard to choice of law principles. Those who choose to access the Services from locations outside the United States do so on their own initiative and are responsible for compliance with local laws if and to the extent local laws are applicable. By using the Services, you agree that the exclusive jurisdiction for any dispute not subject to any applicable arbitration clause in our Terms of Use, privacy policy, or other agreement shall be the state and federal courts located in Florida. INTERNATIONAL DATA TRANSFER Please be aware that your Personal Information may be transferred, stored and processed in countries outside your country of residence from which the information was collected. To this end, we ensure transfers within letsps will be covered by an agreement entered into by users of letsps which contractually obliges each user to ensure that Personal Information receives an adequate and consistent level of protection wherever it is transferred within letsps domain. DATA SECURITY We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. Note that, although we take measures to secure the information we collect and reduce the risk of unwanted disclosure, we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. However, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect your user accounts and passwords, please take appropriate measures to protect this information. DATA RETENTION We will store your Personal Information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Privacy Policy. In specific circumstances we may store your Personal Information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings. DATA DISCLOSURE letsps may disclose your Personal Information and other information you provide to the third party, based on reorganization or sale of assets of letsps or its division. Any group or a third party we sell our asset to or transfer our ownership will have the right to continue to use the information you provided. We may also share your Personal Information with third parties to market their products or services to you. We contractually require these third parties to keep your information confidential and use it only for the purposes for which we disclose it to them. POLICY CHANGES letsps LLC reserves the right to change, modify, add, or remove portions of this policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your Personal Information in a way that is materially different than the uses described in this policy without giving you notice through the contact information we have on file for you. Your continued use of letsps website or services after this policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the policy, as amended. CHILDREN USER'S POLICY Our website is not for use to children, most especially users under the age of 13 years and below. Users below the age of 18 but above 13 years require a parental or legal guardian to understand and agree to the terms of service on the user's behalf before accessing the site. If the legal or parental advice does not conform to any part of the Terms of use or the Privacy policy, do not continue with accessing or the use of our service. CONTACT US For more Information about our privacy practices, if you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to contact us by email at support@letsps.com. You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place of work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.