Effective date: January 15, 2020
BY CHECKING THE "I AGREE" BOX, OR BY CONTINUING TO USE THE SERVICES FOLLOWING OUR EFFECTIVE DATE OF POSTING OF THIS TERMS OF SERVICE ON THE WEBSITE, YOU AGREE TO BE BOUND BY THIS TERMS OF SERVICE, ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY EVALUATED THE FITNESS OF USING THE SERVICES DESCRIBED IN THE TERMS OF SERVICE AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS EXPRESSLY SET FORTH IN IT AND HEREBY REPRESENT AND WARRANT THAT YOU ARE LAWFULLY ABLE TO ENTER INTO CONTRACTS (FOR EXAMPLE, YOU ARE NOT A MINOR) AND THAT YOU ARE AND WILL REMAIN IN COMPLIANCE WITH THIS TERMS OF SERVICE. IN ADDITION, IF THIS TERMS OF SERVICE IS BEING AGREED TO BY A COMPANY OR OTHER LEGAL ENTITY, THEN THE PERSON AGREEING TO THIS TERMS OF SERVICE ON BEHALF OF THAT COMPANY OR ENTITY HEREBY REPRESENTS AND WARRANTS THAT HE OR SHE IS AUTHORIZED AND LAWFULLY ABLE TO BIND THAT COMPANY OR ENTITY TO THIS TERMS OF SERVICE ON BEHALF OF SUCH ENTITY.
By creating an Account in letsps as an authorized User and/or by accessing and using the letsps website, and you acknowledge that you, on your own behalf as an individual and on behalf of your employer or another legal entity (collectively, “you” or “your”), have read and understood and agree to comply with these Terms, and are entering into a binding legal agreement with letsps LLC. and/or, where applicable, one of its group companies or affiliates (“letsps”, “us”, “we” or “our”). If you are creating an Account, you are entering into these Terms on behalf of your team, company, organization or any other entity that you either represent or belong to (the “Organization”), and you represent and warrant that you have or you were granted full authority to bind your Organization to these Terms. If you do not agree to comply with and be bound by these Terms or do not have authority to bind your Organization, please do not accept these Terms or access or use the Platform. To the extent allowed under applicable law, you hereby waive any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records. If you have executed a written contract, service order or other agreement with letsps governing your access to and use of our site, then the terms of such agreement will govern and will supersede these Terms; except for the terms herein that refer to your access to, use of and/or registration for the Site, all which shall remain in effect. All capitalized terms used herein shall have the meanings given for such terms herein.
YOUR USE OF SERVICES
Your consent to be bound by these terms is both on your own behalf and on behalf of any corporate entity that employs you or which you represent, and the term “you” as used herein will be deemed to refer to both you and your employer, jointly and severally. You represent and warrant to us that you are of the age of majority in your jurisdiction; and have acquired the consent of legal or parental guidance to agree on the Agreement on your behalf (in case of a minor).
LINKS TO OUR WEBSITE
You must seek our permission before providing a link to our website. Contact us with details of the URL which you wish to link to this website and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of this website in any html frame unless we have expressly authorized in writing.
For the purposes of these terms and conditions the expression “Website Information” means the images, graphics, text, applets and scripts operating, operating in, or which form part of, this website. All intellectual property rights in the Website Information are owned solely by letsps. You may view Website Information in a web browser for private browsing purposes only.
By entering into this Agreement and using the Application or Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referred to in this Agreement; (b) your violation of any rights of any third party, including any providers of transportation services, (c) your use or misuse of the Application or Service.
No matter the qualifications of the person answering your question, by using the letsps Service you expressly acknowledge that the letsps Service is NOT a substitute for veterinary care (whether emergency or otherwise), and you further acknowledge that neither we nor our Pet Experts can provide advice or consultation over the internet regarding any specific medical condition (whether of an emergency nature, or otherwise) without a thorough and proper physical evaluation of the pet. In addition, the quality of the responses provided by the Pet Experts will be influenced directly by the quality of the question asked (and the completeness and accuracy of the information conveyed by the person asking the question), of which neither we nor the Pet Experts have any control. If your pet is sick, injured, or otherwise in need of medical attention, you agree to contact your regular veterinarian or local emergency provider of veterinary services immediately.
You also expressly acknowledge and agree that in the case where one of the Pet Experts who is a licensed veterinarian answers your question(s), a veterinarian-client patient relationship will NOT be established, and that the letsps Service will NOT be able to diagnose, treat, or prescribe any medication for your pet. You further acknowledge that the laws, regulations, other governing authorities, standards, practices and procedures that apply to your particular question may differ depending upon your location or upon the information that typically would be discovered through in-person (or in-pet) evaluations or visits. By using our Service, you understand that any licensed veterinarian that answers your question(s) is NOT your pet’s veterinarian, and that the information they provide to you is NOT a substitute for in-person veterinary diagnosis and/or treatment. Please be advised that nothing transmitted to or via our Service constitutes the establishment of a veterinarian-patient relationship between you (or your pet) and any professional.
We highly recommend that you always seek the advice of your veterinarian or other qualified provider with any questions that you may have regarding your pet’s medical condition, and that you do not disregard their advice (or delay seeking their advice) because of something that you have read or otherwise been provided via our Service.
DISCLAIMER OF WARRANTY
BY VISITING OUR WEBSITE AND USING OUR SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS AND LIMITATIONS ASSOCIATED WITH ONLINE SERVICES SUCH AS THE LETSPS SERVICE, AND THAT YOUR RELIANCE ON ANY CONTENT, RECOMMENDATION OR OTHER ADVICE CONTAINED ON OUR SITE IS SOLELY AND EXCLUSIVELY AT YOUR OWN RISK. IN PARTICULAR, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LETSPS NOR ANY OF LETSPS’S AFFILIATES, LICENSORS, SERVICE PROVIDERS, PET EXPERTS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS WILL BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE, WHETHER INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR SPECIAL, INCLUDING, WITHTOUT LIMITATION, LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS OR SIMILAR DAMAGES (COLLECTIVELY, “LOSSES”) RELATED TO YOUR USE OF (OR INABILITY TO USE) OUR SERVICE, OUR SITE OR ANY SITE LINKED TO LETSPS, WHETHER FROM ERRORS OR OMISSIONS IN THE CONTENT OF OUR SITE OR ANY OTHER LINKED SITE(S), FROM LETSPS BEING DOWN OR UNAVAILABLE, OR FROM ANY OUTHER USE OF OUR SITE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH LOSSES.
WITHOUT LIMITING THE FOREGOING, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE THAT LETSPS IS NOT IN THE BUSINESS OF PROVIDING ANY TYPE OF PROFESSIONAL VETERINARY ADVICE WHATSOEVER, AND THAT THE FUNCTIONS, OPERATIONS AND CONTENT OF OUR SITE ARE PROVIDED “AS-IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, TITLE OR NON-INFRINGMENT, AND THERE IS NO WARRANTY THAT THE INFORMATION CONTAINED ON OUR SITE OR ANY OF THE RELATED CONTENT WILL FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS.
YOU FURTHER AGREE THAT NEITHER LETSPS, NOR OUR SERVICE ARE RESPOSIBLE FOR ANY DEFAMATORY, OFFENSIVE, INFRINGING OR ILLEGAL CONDUCT OF ANY OTHER VISITOR TO OUR SITE OR ANY OTHER THIRD PARTY SITE.
LIMITATION OF LIABILITY
IN NO EVENT SHALL THE COMPANY, ITS LICENSORS AND/OR EMPLOYEE BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, NATURAL DISASTER OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, AND NATURAL OCCURRENCE LIKE EARTHQUAKE USE OR OTHER ECONOMIC ADVANTAGE). THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BY NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE OR APPLICATION, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE OR APPLICATION, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS REFERRED BY THE SERVICE OR APPLICATION, EVEN IF THE COMPANY AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE COMPANY’S SERVICE AND WEBSITE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS
By accepting these terms, you represent that you are or above the age of 18 years and that, in of age bracket, less than 18 years require the consent of legal or parental guidance to agree on the Agreement on your behalf.
CHANGES IN TERMS OF SERVICE
For more information about our Terms and Conditions, or in any case that you have questions to ask us, or in a situation that you might want to make any complaint about our service, please contact us by emailing our customer service mail at firstname.lastname@example.org.
GENERAL TERMS AND LANGUAGE